Last weekend, I visited Kyoto to meet the core members of a shisha bar that requires restructuring. Initially, I hesitated, considering the travel costs and time—over $200 for a round trip by train. I carefully analyzed whether the visit was essential at that moment or if it could be delayed. In the end, I decided to go, but not by bullet train. Instead, I chose to ride my motorcycle.
This decision led to some interesting insights. First, the ride to Kyoto, over 400 km one way, took 4.5 hours, with no traffic jams along the way. It is no boubt, I found it more enjoyable than taking the train. Although I was tired, the journey was manageable, and it allowed me to reflect.
The real highlight of the trip, however, was the conversation with the core staff. Both of them work part-time at the shisha bar while juggling multiple jobs elsewhere. As members of Gen-Z, I was amazed by their sincerity, intelligence, and their observations of the current state of the business. They offered thoughtful improvement ideas, which sparked a lot of hope for the future of the business.
Before this visit, I had been trying to tackle the turnaround plan on my own, turning over ideas repeatedly. But after casually chatting with them and hearing their perspectives, a flood of potential actions came to mind—like a spring of ideas. I couldn’t help but think how different things would have been if I had decided not to visit that day. Had I stayed home, I might have remained stuck, overthinking with little progress.
This experience reinforced for me the power of the Last Responsible Moment. The concept is often viewed negatively—as though it encourages us to delay decisions for as long as possible until we have no choice but to act. But what I realized is that to truly maximize this notion, we must actively pivot, gather information, and stay connected with key stakeholders. Otherwise, we risk missing out on crucial insights.
The Last Responsible Moment isn’t about passively waiting. It’s about ensuring you have the right data and perspectives before making a critical decision. By doing so, it becomes a powerful approach—one that can lead to more informed and effective outcomes.
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